If you have experienced an issue specifically related to the SkyCity Hamilton Community Trust - the charitable trust responsible for distributing community grants - and would like to make a complaint, please email community@skycity.co.nz with a summary of your concerns.
To help us understand and respond appropriately, please include any relevant documents or correspondence with your email.
When we receive your complaint, we will:
- acknowledge your complaint within five working days
- gather and evaluate information about your complaint
- aim to respond to you within 20 working days.